Eaton offers a comprehensive portfolio of service solutions for UPS systems designed to ensure maximum reliability, availability, and long service life. These services include battery replacement, remote monitoring, on-site service interventions, and extended warranties.
UPS systems are critical for business continuity – even a short power interruption can lead to data loss, reduced productivity, or significant financial impact.
Regular maintenance and timely battery replacement are therefore essential to minimize risks and ensure uninterrupted operation.
Key Benefits
- Ensured business continuity
- Priority access to Eaton technical support
- Fast response in case of failure or outage
- Optimized UPS performance throughout the entire lifecycle
- Predictable costs through service plans
- Coverage for systems up to 200 kVA
Service Types
1. Battery Services
Easy Battery+
- Complete battery module (battery tray) replacement
- Significantly faster and safer than replacing individual batteries
- Hot-swappable solution without shutting down the UPS
- Easy installation without the need for special tools
Battery+
- Supply of new, tested batteries
- Suitable for self-installation
- Certified compatibility with Eaton UPS systems
Recommended battery replacement interval: approximately 4 years (depending on operating conditions)
2. Remote Monitoring (Cyber Secured Monitoring)
- Continuous monitoring of UPS systems
- Real-time anomaly detection
- Automatic alerts in case of faults
- Regular system status reports
- Cloud-based or local (on-premise) deployment
3. On-site Service (Service in situ)
- UPS commissioning
- Diagnostics and troubleshooting
- Installation and safety inspection
- Operator training
- Improved operational safety and reliability
- Reduced downtime
4. Extended Warranty
- Extension by 1 or 3 years
- Coverage of both electronics and batteries
- Replacement UPS including transportation
- Access to service support
- Option to extend coverage up to a total of 7 years
Interested in Eaton UPS services?
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