Meet the Experts - Part 2 - Flexible Service and Support Plans

ZÁZNAM | Proběhlo St, 12.5.2021
Andy představí nejnovější řešení pro servis a podporu od Waters, která vám poskytnou kontrolu nad možnostmi, které nejlépe vyhovují jedinečným potřebám vašich laboratoří.
StartupStockPhotos: Waters Corporation - Meet the Experts Webinars
StartupStockPhotos: Waters Corporation - Meet the Experts Webinars

Introducing Waters FlexCHOICE which offers personalized, flexible support, maintenance, and service options.

With FlexCHOICE, you can select mySystem Coverage and customize your system-level services and support, while maintaining the performance you have come to trust from Waters.​

The presentation will focus on three main aspects of how you can access service and support from Waters.

  • Overview of the latest online support resources and tools - self-help knowledge base, how-to videos, educational resources etc.

  • How to connect remotely to Waters technical support Expert Centres and use of remote and augmented reality technology.

  • Latest development in Waters flexible On-Site Service options - learn how you can build your best-fit service coverage.

Presenter: Andy Billingsley (Service Marketing Manager Europe, Waters Corporation)

Andy has been at Waters for over 30 years (he says he joined aged 4) in technical chromatography and software-based roles in Northern Europe.​

Prior to joining Waters Andy worked in the pharmaceutical industry in the field of Neuroscience Research.​

He obtained a degree in Biochemistry from the University of Liverpool.​

Waters Corporation
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